IT Support for Businesses in Heidelberg

Reliable IT support and managed IT for businesses in Heidelberg – personal, fast on-site service from the IT system house in neighbouring Neckargemünd.
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Tailored support with maximum efficiency.

Free up time for your business
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Support from €49

/ per month

You decide what you need. We configure your package to match your requirements.

IT Support in Heidelberg, Neckargemünd and the Surrounding Area

As an IT system house based in Neckargemünd, we support businesses throughout the Heidelberg region in person and on site. Whether in Heidelberg, Neckargemünd, Bammental, Wiesenbach or the surrounding municipalities – our technicians reach you quickly when it matters. From workstation setup and network and server management to ongoing managed IT support, you get everything from a single source, with one dedicated contact.

Managed IT – put your IT in our hands

Delegate aspects of your IT infrastructure – such as network management, server maintenance or helpdesk support – to us, and gain access to expertise, resources and flexible, scalable solutions for your business.

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Cloud solutions

Our cloud services give you a flexible and scalable way to manage your IT infrastructure without large investments in in-house hardware and software.
This gives you access to resources such as computing power, storage and applications, all managed by us.

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Managed Network

oneCorp has the expertise and resources to take on complex network tasks such as planning, implementation, monitoring and maintenance, ensuring our clients enjoy reliable, secure and high-performance connectivity.

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Managed Backups

We use centrally managed backup software that runs automated backups. This proactive monitoring lets us resolve IT issues early. Security measures such as encryption and compliance checks additionally safeguard the integrity and confidentiality of your data.

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Managed Security

oneCorp's managed security services give our clients a proactive approach to reducing risk and ensuring data security, helping protect your sensitive data from cyberattacks, data breaches and other security incidents. To do so, we draw on a broad range of security services, including monitoring, incident response, firewalls, intrusion detection and compliance management.

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Managed Hardware

A scalable solution for our clients that lets them scale their hardware capacity up or down as needed, with no extra effort.
We handle the procurement, installation, configuration and maintenance of servers, and look after network devices, storage solutions and other hardware components needed for the reliable performance of your IT infrastructure.

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Hardware-as-a-Service (HaaS)

Our Hardware-as-a-Service (HaaS) offering gives you a cost-efficient way to access the high-quality hardware you currently need without having to buy it yourself. This saves you sometimes high upfront costs while still giving you a full warranty for the entire term. If needed, you can upgrade to more powerful hardware and stay maximally flexible.

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Hardware & software procurement

In today's technology-driven world, the smooth operation of hardware and software is critical to a company's success. Yet procuring the right devices and programs can be time-consuming and complex. Our team of experts is here to help, handling a smooth and efficient procurement process, from ordering and processing through to delivery of the products to your site.
Whether server hardware, network hardware, printers or workstation hardware (laptop, desktop, monitor) and peripherals – we're happy to advise and support you.

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Good reasons for IT services from oneCorp

Something you can rely on

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Direct points of contact

You won't reach an anonymous hotline here. At our IT service desk near Heidelberg, we know the particular needs of businesses in our region. We also specialise as an external IT outsourcing provider for other parts of Germany.

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Risk distribution

IT outsourcing means minimising risk: your infrastructure sits in our data center in Düsseldorf and we take care of regular updates and troubleshooting. Reduce your risks through our security and compliance expertise.

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Security

Benefit from our long-term experience in managing and securing continuously operated server systems. When implementing all IT security solutions, we naturally ensure that all data protection regulations are met.

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Savings potential

You save on acquisition and maintenance costs for your hardware and pay only for what you actually use. We provide our services at a fixed monthly price, tailored individually to your company.

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Up to date

Through regular updates and the adoption of new technologies, we at oneCorp keep your services up to date as your outsourcing partner. This lets our clients benefit from the latest developments in IT without having to provide internal resources for it.

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Proactive troubleshooting

At oneCorp we use advanced monitoring and analysis tools, allowing us to identify and fix potential issues early, before they cause serious disruptions. This proactive troubleshooting minimises downtime and optimises the overall performance of your IT infrastructure.

IT services – the key features at a glance

Greater efficiency through the specialisation of external providers
Cost optimisation through reduced in-house infrastructure
Access to expertise and the latest technologies
Flexibility and scalability of your IT infrastructure
Improved service quality and speed
Focus on the company's core competencies
Reduced risk through outsourcing compliance requirements
The ability to focus on strategic business goals

Frequently Asked Questions about IT Support in Heidelberg

How quickly can you be on site in Heidelberg?

We resolve many issues immediately via remote support. If an on-site visit is needed, our nearby location in Neckargemünd means we’re usually with you promptly – typically within about 15 to 45 minutes, depending on your location.

Which areas around Heidelberg do you serve?

Heidelberg, Neckargemünd, Bammental, Wiesenbach and the surrounding municipalities in the Rhine-Neckar region. Not sure whether your location is covered? Just get in touch.

Do you also support small businesses?

Yes. From start-ups to established mid-sized companies, we tailor the scope and service to your needs.

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Your personal initial consultation

We offer you a comprehensive, worry-free IT package at a fixed monthly price, plus ongoing, proactive IT support. Our experienced team works closely with you to understand your needs and provide the best possible solution.
Rely on our expertise to move your company forward while you focus on your business. We look forward to getting to know you and to looking after your IT infrastructure. Get in touch with us today!

In accordance with Directive 2006/112/EC as amended, prices may vary depending on the customer's country of residence.
The prices shown in the offers exclude the value-added tax applicable in the Federal Republic of Germany.